Privacy Policy

1. Scope of this policy

This policy applies to information collected through ReadbyKindergarten.com and through RBK forms, assessments, email communications, learning materials, coaching programs, digital experiences, and related services.

This policy does not control the independent privacy practices of websites or services operated by other companies. Their own privacy policies apply when you use those services.

2. Information we collect

Information you provide

Depending on how you interact with RBK, you may provide:

• Your name, email address, telephone number, and other contact information.
• Account information used to access RBK programs or digital materials.
• A child's first name or initials, age, learning stage, current skills, interests, or areas where the parent or caregiver would like support.
• Answers submitted through an assessment, questionnaire, application, survey, or support form.
• Messages, questions, feedback, reviews, testimonials, photographs, recordings, or work samples you choose to send us.
• Purchase and transaction information. Payment card information is generally processed by our payment providers rather than stored directly by RBK.

Information collected automatically

When you visit our website or use an online RBK service, certain technical information may be collected automatically, including:

• Internet Protocol address and approximate location.
• Browser, device, and operating-system information.
• Pages viewed, links selected, and referring webpages.
• Dates, times, and general patterns of website activity.
• Cookie identifiers and similar technical information.

3. How we use information

We may use information to:

• Deliver learning routines, assessments, coaching, memberships, digital materials, and other requested services.
• Help parents and caregivers identify an appropriate starting point or next learning step.
• Create and manage accounts and confirm purchases or registrations.
• Respond to questions, provide customer support, and send important service notices.
• Send educational resources, announcements, and marketing messages when permitted. You may unsubscribe from marketing emails at any time.
• Understand how the website and programs are used and improve their content, accessibility, effectiveness, and performance.
• Detect misuse, protect accounts, secure our services, and enforce our policies.
• Meet legal, accounting, tax, recordkeeping, and regulatory obligations.

4. Parents and children's privacy

RBK's website, purchases, registrations, assessments, and adult-facing forms are designed for parents, legal guardians, caregivers, educators, and other adults. Children should not create accounts, make purchases, complete adult-facing forms, or send personal information to RBK on their own.

Parent and guardian requests

A parent or legal guardian may contact us to request access to, correction of, or deletion of personal information associated with their child, or to ask us to stop further collection or use.

If we learn that personal information was submitted directly by a child without appropriate parental involvement, we will take reasonable steps to investigate and delete it. If RBK introduces a feature that collects personal information directly from a child under 13, we will provide appropriate notice and obtain verifiable parental consent when required by law.

5. Cookies, analytics, and similar technology

Our website may use cookies and similar technologies through Squarespace and other services we configure. These technologies can help the website function, remember preferences, understand website activity, measure performance, prevent fraud, and evaluate marketing.

Some cookies are necessary for the website to operate. Other cookies, including analytics or advertising cookies, may depend on the services and settings currently in use. Where required, you can manage nonessential-cookie choices through our cookie banner or your browser settings. Blocking cookies may affect how some features work.

6. When information is shared

We do not sell personal information for money. We may disclose limited information in the following circumstances:

• Service providers: Companies that help us operate the website, process payments, deliver email, host content, manage forms, schedule appointments, conduct video sessions, provide analytics, secure accounts, or deliver other business services.
• Professional advisers: Accountants, attorneys, insurers, and other advisers when reasonably necessary.
• Legal and safety reasons: When required by law or when reasonably necessary to protect RBK, our users, children, or the public.
• Business changes: In connection with a merger, financing, acquisition, reorganization, or sale of some or all of the business, subject to appropriate safeguards.
• With your direction or consent: When you ask or authorize us to share specific information.

Service providers are permitted to use information only as needed to perform their services for us or as otherwise allowed by law.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy. The appropriate retention period depends on the type of information, the service involved, legal and accounting requirements, security needs, and whether the information is needed to resolve a dispute.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

8. Your choices and privacy rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Withdraw consent where processing is based on consent.
• Object to or limit certain uses of information.
• Request a portable copy of certain information.
• Appeal a decision concerning a privacy request.

We may need to verify your identity before completing a request. Certain information may be retained where required or permitted by law.

You may stop marketing emails by selecting the unsubscribe link in any marketing message. You may still receive necessary account, transaction, program, or security communications.

9. Information security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, online service, storage system, or method of transmission can be guaranteed to be completely secure.

Please use care when sending sensitive information online and contact us promptly if you believe information associated with RBK has been accessed or used improperly.

10. Third-party websites and services

RBK materials may contain links to websites, applications, video platforms, payment services, or other services operated by third parties. We do not control their privacy practices. Please review the privacy policy of each third-party service you use.

11. Changes to this policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The revised version will be posted on this page with an updated effective date. When appropriate, we may also provide notice by email or through the website.

12. Contact us

If you have a privacy question, want to exercise a privacy right, or believe a child submitted information without appropriate parental involvement, please contact us.